OPUS helps families stay connected to information, expectations, and messages provided by their school or school district.

Use the sign-in information or access instructions provided by your school or school district.

If you cannot access your account, contact One Green Apple Support at support@onegreenapple.com .

Select Phone Number from the More screen in the OPUS app and follow the instructions provided.

Some contact information may be managed by your school or school district and may require you to contact the school directly.

Select Language from the More screen and choose from the available language options.

Confirm that notifications are enabled in OPUS and in your phone's notification settings. You should also confirm that you are signed in to the correct account and using the latest available version of the app.

Open the message, select the menu, and choose Report this message. The message and relevant information will be submitted for review.

For additional assistance, email support@onegreenapple.com .

Open the relevant message or conversation, select the menu, choose Block this user, and follow the confirmation prompt.

OPUS and One Green Apple Support are not emergency services. If you believe someone is in immediate danger, call 911 or your local emergency number.

For an urgent concern involving your school community, also contact your school or school district directly.

Information such as attendance, grades, assignments, schedules, and student records is provided or maintained by your school or school district.

Contact your school directly to ask about or correct the underlying information.

Review the OPUS Privacy Policy for information about how data is collected, used, shared, retained, and protected.

Select Delete my account from the More screen in the OPUS app and follow the instructions provided.

Some records maintained by your school or school district may not be deleted as part of closing your OPUS account.