OPUS App Support

How can we help?

Contact One Green Apple for help using the OPUS mobile app, including account access, notifications, messages, settings, privacy, or technical issues.

Email Support

Support requests are reviewed during normal business hours.

OPUS app questions

Contact One Green Apple for help with:

  • Signing in or accessing your account
  • Notifications and app settings
  • Sending or receiving messages
  • Reporting or blocking a user
  • Technical issues with the app
  • Privacy or account deletion

School information

For questions about attendance, grades, assignments, schedules, school policies, or student records, contact your school or school district directly.

One Green Apple can help with how information appears or functions in OPUS, but your school manages the underlying school record.

Contact Support

Send us an email.

Include your name, school or school district, and a brief description of the issue. Please do not include your password or other highly sensitive information.

support@onegreenapple.com


Latest Thought Leadership Posts

Thought Leadership
A Family Engagement Ecosystem for the 21st Century
A Family Engagement Ecosystem for the 21st Century

Do the challenges of today require a rethinking of our family engagement strategy? Or can we integrate a refined solution into the fabric of education with minimal impact on staffing or increasing costs? OPUS is the needed platform for a coordinated family engagement management strategy to succeed.

Read more →
The Case for Family Engagement Analytics
The Case for Family Engagement Analytics

Family engagement is important not only to a child’s educational success; it is a catalyst for improving the health of the entire community. Collecting data to better understand these relationships is important. . Without this measurement, the ability to identify a root cause of individual student failure and provide corrective interventions is diminished.

Read more →
Catalyst For Change: Cultivating Family Engagement
Catalyst For Change: Cultivating Family Engagement

In most schools and districts, family engagement is non-performing asset. This white paper explores financial considerations, research-based best practices, and developing a cost-effective district strategy using OPUS.

Read more →
Steve Martin, Family Engagement, and ESSA
Steve Martin, Family Engagement, and ESSA

A light-hearted look at a frustrating but recurring problem: getting “there” from “here”. How do we turn research into policy and implementation, especially when change is mandated, but the funding remains the same?

Read more →